The Latest Blog Posts about Ecommerce and Shopify

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Data study on Shopify repeat customer metrics
Cyber Monday: work your plan
Customer tagging comes to Repeat Customer Insights
Customer tagging
Customer service is your loyalty safety net
Customer segments to watch for your best customers and defecting customers
Customer segment sizing for smaller Shopify stores
Customer retention programs should improve customer behavior
Customer loyalty first requires quality customer service
Customer grade filters added to Repeat Customer Insights
Customer Acquisition and Retention are the keys to Shopify success
Counter the rising cost of paid customer acquisition
Correctly configured cohorts should accommodate refunds smoothly
Coping with unintended consequences
Convert one-time customers into repeat customers
Continuously improve your Shopify store, whenever you can
Confusing customers with your subject lines
Complications with using Average Lifetime Value calculations
Comparing your Average Order Value
Compare your new vs returning customer ratio for the year
Compare your loyal customers to your average customers
Compare your cohort analysis to find customer behavior changes
Compare your Average Order Value across different acquisition channels
Compare customer behavior by acquisition channel
Combine RFM segments into the visual Customer Grids
Cohort Insights released: automatically detect poor cohort performance
Cohort analysis to keep on eye on new customer acquisition
Check on your Shopify store's customer retention regularly
Celebrate this year's wins
Calculating your customer acquisition budget based on repeat customer purchases
Calculating the value of a repeat customer
Build customer loyalty one personal email at a time
Build a break-glass marketing campaign for downturns
Brand your coupon codes
Brand loyalty starts before the first purchase
Boost your sales by detecting and keeping VIP customers
Boost customer retention in your Shopify store using personalization
Boost customer loyalty through community building
Big Data and AI... itty bitty living space
Big brands are your only competitor that matters
Better metrics every Monday with the revised Monday Morning Metrics
Better marketing timing with Average Customer Purchase Latency
Be careful sending incentives to this customer segment
Avoid promoting dead-end products
Avoid 3rd party review websites to build customer loyalty
Average latency is the perfect metric for automated anti-defection campaigns
Average Customer Analysis
Automatic segments help smaller Shopify stores retain customers
Automatic Segments give you advice to reach and convert your repeat customers
Automatic customer segmentation examples
Automate your free sample follow-ups
Automate data exports from Repeat Customer Insights
Ask repeat customers what made them come back
Ask one-time customers why they haven't ordered again
April Fools' Day depends on your brand positioning
App tips added to Repeat Customer Insights
Analyzing product reorders to find your best products
Analyzing many small orders vs infrequent large orders
Analyze your products and find which create the highest LTV customers
Analyze how your customer base changes over time to find hidden trends
Analyze customer cohorts by their running totals
Almost time for resting, relaxing, and returns
Allow waste by finding your true constraint
Advice on how to actually IMPROVE your metrics
Add wishlists to your Shopify store
Acquisition channels influence the customer's lifetime behavior
Acquiring your first few orders in a new Shopify store
Access your 4th quarter metrics to track this holiday season
A well-crafted second order email to improve customer retention
A cold welcome will lose you customers
9 new acquisition channels added including Amazon, Shop, and TikTok
4th quarter starts tomorrow
1st to 2nd Repeat Purchase Rate as your main retention metric
100 hours