Get a toll-free phone number for your Shopify store
From the Little Stream Software blog
Today I received an email saying an order that was being delivered was cancelled and refunded with no option to get a replacement shipped out. The order was placed months ago. The product was in stock. The product even shipped and was halfway here. While talking with the store’s customer service they only offered a …
The post How a single bad customer service experience can lose a repeat customer appeared first on Little Stream Software.