Why Switchboard?
There are lots of benefits to having a toll-free number
Preserve your privacy
Switchboard provides you with a phone number (toll-free or regular) that you can safely put on your store's website.
Generate more business
Give your store a professional look and feel by adding a toll-free phone number to contact you.
Professional Look
You can field product inquiries and make sure that your customers know you're a real store, run by real people.
Feel safe
Customers call the Switchboard number, you're not exposing your personal contact information on the internet.
Always available
Your store is open 24/7 but that doesn't mean you should be interrupted by calls in the middle of the night.
You're in charge!
Our Schedule feature lets you decide when you want to be available and when calls and texts should go to voicemail.
Install now
Add Switchboard to your Shopify Store now and pick the plan that's right for you.
Or
Pricing
Available Plans
$8/month
Special Price - For a limited time only!Pay as you Go
- Toll-free number included
- Forward to international numbers
- Only pay for what you use (*)
- Perfect for stores from outside the US
- Basic Voicemail Support
$10/month
Best value!Professional Plan
- Toll-free number with SMS support
- 250 USA minutes included (**)
- Custom Voicemail Support with Custom Greetings
- Record Incoming Calls
- Receive SMS
$20/month
All Features!Enterprise Plan
- Toll-free number with SMS support
- 750 USA minutes included (**)
- Custom Voicemail Support with Custom Greetings
- Make Outgoing Calls
- Record Incoming Calls
- Send & Receive SMS
** Your monthly minutes can only be used for calls forwarded to a US number. Calls forwarded to international numbers will be billed by the minute as per the rates published .
Frequently Asked Questions
-
What countries do you support?
We currently support forwarding calls and texts to numbers in the US and also support forwarding calls to a whole lot of international destinations.
Click here for a detailed list of all countries -
What payment methods do you accept?
Billing is handled by Shopify and all charges are handled as part of your regular Shopify Store payments.
-
Can I try the app before I choose a plan?
Yes, of course! All plans come with a 7 day free trial so you can test before being charged.
-
Can I change my plan later?
Yes! You can upgrade your plan later or uninstall the app if you don't use it any longer.
-
What do you do with my data?
The app only needs access to your basic store information so you can connect via Shopify.
As soon as you uninstall the app, we delete all data related to your store. -
Are you adding more features?
Yes! The app is under active development and we roll out new features and metrics regularly.
Subscribe to the email newsletter to be kept up to date about new developments. -
Can I bring my own number? Can I port my number out?
Unfortunately we don't support porting of numbers, in or out.
-
Do you support toll-free numbers from Canada or other non-US countries?
Adding more countries is on our roadmap, currently we only support US toll-free numbers.
-
What's the minimum contract? Can I cancel any time?
All of our plans are month-by-month and can be canceled any time, there is no minimum-length contract.
-
How long do you preserve my voice mails and call recordings?
All voice mails and call recordings are preserved for 90 days, free of charge. If you need to keep recordings longer than that then please download and store them on your own device for later access.